Terms & Conditions

Welcome to Cucurma Caesia. By accessing or using our website, you agree to comply with the following terms:

TERMS & CONDITIONS 

 

Effective Date: 7th April 2026

Welcome to Curcuma caesia ROXB (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website curcumacaesia.org (the “Site”) and any products or services offered.

By using the Site, you agree to these Terms, our Privacy Policy, and our Refund & Return Policy.

 


 

 

1. Eligibility & Use

 

You must be at least 18 years old or the age of majority in your jurisdiction.

You agree to:

 

  • Provide accurate and complete information

  • Maintain the confidentiality of your account

  • Not use the Site for unlawful, fraudulent, or harmful purposes

 

 


 

 

2. Products & Orders

 

All product descriptions, images, and prices may change without notice.

An order is accepted only when confirmed by us via email.

We reserve the right to refuse or cancel any order, including where fraud or unauthorised activity is suspected. Any payments made will be refunded where appropriate.

 


 

 

3. Pricing & Payments

 

Prices are displayed in [currency, e.g. MYR] and may exclude shipping, taxes, or duties unless stated otherwise.

You are responsible for any applicable import duties and taxes.

Payment must be made using approved methods.

We retain title to goods until full payment is received.

 


 

 

4. Shipping & Delivery

 

Delivery times are estimates and not guaranteed.

Risk of loss or damage passes to you when the goods are delivered to you or a person you designate.

 


 

 

5. Consumer Rights

 

Nothing in these Terms excludes or limits your rights under applicable consumer protection laws, including the Consumer Protection Act 1999 (Malaysia).

If you are a customer in another jurisdiction (e.g. UK/EU), you may also have additional statutory rights.

 


 

 

6. Returns & Refunds

 

Returns and refunds are governed by our Refund & Return Policy.

 


 

 

7. Intellectual Property

 

All content on the Site is owned by or licensed to us and protected by intellectual property laws.

 


 

 

8. Limitation of Liability

 

To the fullest extent permitted by law, we are not liable for indirect or consequential damages.

Nothing excludes liability for:

 

  • death or personal injury caused by negligence

  • fraud

  • rights under applicable law

 

Our total liability is limited to the amount paid for the product.

 


 

 

9. Account Suspension & Fraud Prevention

 

We reserve the right to suspend or terminate accounts and cancel orders where we suspect fraud, abuse, or unlawful activity.

 


 

 

10. Force Majeure

 

We are not liable for delays or failure due to events beyond our control, including natural disasters, supply chain issues, or system failures.

 


 

 

11. Indemnity

 

You agree to indemnify us, to the extent permitted by law, for misuse of the Site or breach of these Terms.

 


 

 

12. Governing Law

 

These Terms are governed by the laws of Malaysia.

 


 

 

13. Changes

 

We may update these Terms at any time. Continued use constitutes acceptance.

 


 

 

14. Contact Information

 

Curcuma caesia ROXB

[Full Legal Name]

[Business Address, Malaysia]

Email: support@curcumacaesia.org