Terms & Conditions

Welcome to Cucurma Caesia. By accessing or using our website, you agree to comply with the following terms:

Welcome to Cucurma Caesia (hereinafter referred to as “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of the website cucurmacaesia.com (the “Site”) and any services, products or content offered through the Site.

By accessing or using the Site, you agree to be bound by these Terms, and our Privacy Policy and Refund & Return Policy, which are incorporated herein by reference. If you do not agree with any of these Terms, you must not use the Site.

1. Use of the Site & Eligibility

  1. You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site.

  2. You agree to provide accurate, current, complete information when you register or make a purchase.

  3. You are responsible for maintaining the security of your account and password. You agree not to share your login credentials.

  4. You agree not to use the Site for any unlawful purpose, or in a way that could damage, disable, overburden, or impair the Site or interfere with any other user’s use.

2. Products & Orders

  1. All descriptions, images, specifications, and prices of products are subject to change without notice.

  2. We reserve the right to limit the quantity of any item sold.

  3. An order is accepted when we send you a confirmation email (or other formal acceptance) and charge your payment method.

  4. If we are unable to fulfill your order (e.g. due to stock unavailability), we will notify you and refund any amount you have paid.

3. Pricing & Payments

  1. Prices are displayed in [currency, e.g. MYR / USD / other] and do not include shipping, taxes, customs, or handling fees unless otherwise stated.

  2. You are responsible for paying all applicable taxes, duties, and import fees, unless otherwise agreed.

  3. Payment must be made via the methods we specify (credit/debit card, PayPal, etc.).

  4. We retain title to products until full payment is received.

4. Shipping, Delivery & Risk of Loss

  1. We will ship products to the delivery address specified by you.

  2. Delivery times are estimated and not guaranteed.

  3. Risk of loss or damage to goods passes to you upon delivery to the carrier.

  4. You should inspect packages upon arrival and notify us immediately of any damage or missing items.

5. Returns, Refunds & Cancellation

(You may link or reference your Refund & Return Policy here.)

  1. You may request cancellation or return of orders under the conditions described in our Refund & Return Policy.

  2. Returned products must be in original condition, unused, with all packaging intact, unless otherwise approved.

  3. Refunds (if applicable) will be processed within a reasonable timeframe after we receive the returned item.

  4. Shipping costs for returns may be borne by you, unless we accept responsibility for the defect or error.

6. Intellectual Property

  1. All content on the Site — including logos, text, images, graphics, design, software — is our property or licensed to us, and protected by copyright, trademark, and other intellectual property laws.

  2. You may not use, reproduce, distribute, modify, or create derivative works of any content from the Site without our express written permission.

7. Disclaimers & Limitation of Liability

  1. The Site and products are provided “as is” and “as available,” without warranties of any kind, express or implied.

  2. We do not warrant that the Site will be uninterrupted or error-free, or that defects will be corrected.

  3. We disclaim liability to the fullest extent permitted by law for any indirect, incidental, consequential, punitive, or exemplary damages arising from your use of the Site or products.

  4. Our total liability arising under or relating to these Terms is limited to the amount you paid for the product(s) giving rise to the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless Cucurma Caesia, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or related to:

  • your violation of these Terms,

  • your misuse of the Site or products, or

  • your breach of any law or the rights of any third party.

9. Governing Law & Dispute Resolution

  1. These Terms are governed by and construed in accordance with the laws of [Your Country / State], without regard to conflict of law principles.

  2. Any dispute arising out of or related to these Terms or use of the Site shall be resolved by [arbitration / courts] in [specified jurisdiction].

  3. If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will post notice of changes on this page and update the “Effective Date.” Your continued use of the Site after changes constitutes your acceptance of the revised Terms.

11. Miscellaneous

  1. These Terms, together with the Privacy Policy and Refund & Return Policy, constitute the entire agreement between you and us regarding your use of the Site.

  2. Our failure to enforce any right or provision of these Terms does not constitute a waiver of such right.

  3. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

  4. Headings are for convenience only and have no legal meaning.

Contact Information
If you have any questions about these Terms, please contact us at:
Email: [support@cucurmacaesia.com]
Address: [Kuala Lumpur, Malaysia]