Privacy Policy

Cucurma Caesia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

At Cucurma Caesia (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cucurmacaesia.com and when you purchase our products or services.

By using our website, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party providers, we do not store credit/debit card information)

b) Non-Personal Information

  • Browser type and version

  • Device type

  • IP address

  • Pages visited and time spent on the site

  • Cookies and similar technologies


2. How We Use Your Information

We use your information for purposes including:

  1. To process and deliver your orders.

  2. To provide customer support and respond to inquiries.

  3. To send order confirmations, updates, and promotional offers (if you have opted in).

  4. To improve our website, products, and services.

  5. To comply with legal and regulatory obligations.


3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

  1. Service providers (e.g., payment gateways, shipping companies) to complete your transactions.

  2. Legal authorities if required to comply with applicable laws, regulations, or legal processes.

  3. Business transfers in the event of a merger, acquisition, or sale of assets.


4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience.

  • Remember your preferences.

  • Analyze site traffic and performance.

You can disable cookies through your browser settings, but some parts of the website may not function properly.


5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.


6. Data Security

We use industry-standard security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request a copy of the data we hold about you.

  • Restrict or object to certain types of data processing.

To exercise these rights, please contact us at support@cucurmacaesia.com.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before providing any personal information.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes indicates your acceptance of the revised policy.


10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 Email: support@cucurmacaesia.com
📍 Address: [Your Business Address, Malaysia]